TomTom Start 20- How to stop to screen asking for consent- INFORMATION Sharing

edinburgh Registered Users Posts: 5
Master Explorer
On the Start Up what is meant by "Ask consent for information sharing each time you start your navigation device"?


  • VikramK
    VikramK Administrators Posts: 14,062
    Hi edinburgh

    Welcome to the community!

    See here

  • kanjo33
    kanjo33 Registered Users Posts: 18
    Outstanding Wayfarer
    i have the same problem with my Via 1530. when i go to the startup settings, i get the question about whether i wish to share. i dont want to get the message every time so i want to say 'no'. problem is: when i press 'no' it will not acknowledge or accept my selection, it immediately goes to a previous screen and the 'back' button appears in the spot where the 'no' was. when i go in again to check, the desired change to 'no', even tho i pressed it, has not been made. i cannot get it to accept my 'no' (and i continue to get the nuisance startup message).
  • YamFazMan
    YamFazMan Posts: 21,012
    edited April 2019

    From the main menu
    Tap (Settings)
    Right Cursor three times for next page
    Tap (Startup)
    Tap (Next)
    Tap (No)
    Tap (Done) Tapping 'Done' confirms your reply

    All should be good