Go 5200 premium can't connect till wifi

Hi
@Ltb

If your GO 5200 is connected to the PC/Laptop and using the USB lead as a power supply??? and if MyDrive Connect is running in the Background ???....
The USB connection will take priority over the Wi-Fi connection
Note... The NAV5 Wi-Fi devices require registration login over Wi-Fi
(You can get an error "Opps something has gone wrong")
Use a alternate power supply to power your device while logging in with your username and password or fully charge the device for 2 Hours and log in with your username and password with the device running on its own power
You can also try...
With your device turned off and not connected to your PC/Laptop
Right Click on the Tomtom icon on the PC Taskbar to access the Setting menu and Click 'Quit' to exit MyDrive Connect
Connect you device to your PC/Laptop... Turn your device (Should Auto Start)
Tap Tap 4Dot (.... Menu) --> Wi-Fi should be active... login with your username and password
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The NAV5 (Wi-Fi) devices like you’re GO 5200 normally update using Wi-Fi...
Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
Tomtom NAV5 (Wi-Fi) devices will only connect to a 2.4GHz Wi-Fi network
All the update actions are executed on the device...

If Wi-Fi is not available or is slow/unstable/unreliable.....
See Option... (2) Connect over USB
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Option... (1) Connected Wi-Fi
Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps

I always update my devices one Update at a time
The NavCore Application and QuickFixGPS updates are force ticked by Tomtom... Deselect any other updates like Maps, Speed Cams etc... Update the mandatory item/s first, when complete update the remaining items one at a time

Note... NAV(5 Wifi) devices connected over Wifi do not require MyDrive Connect to be running Even if myDrive is running you have no access the MyDrive Connect menu structures as used by the previous NAV3 & 4 devices

Option... (2) Connected USB
If Wi-Fi is not available or is slow/unstable/unreliable.....
Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
Updating your new NAV5 (Wi-Fi) device over USB will require "MyDrive Connect"
Get it here.....
www.tomtom.com/getstarted
Run MyDrive Connect.....
Note... The NAV(5 Wifi) devices have no access the MyDrive Menu structures as used by the previous NAV3 & 4 devices
MyDrive Connect will only show a "Splash screen" saying "Connect your device using Wifi" etc
If required you can close the 'Main Mydrive Window' showing the "Connect your device using Wifi" Splash screen... MyDrive Connect only needs to run in the background on the PC TaskBar


Connect your Device to a USB Port on your PC
Updating a NAV5 (Wi-Fi) device using USB is the same as using Wi-Fi, all of the update actions are executed on the device...
Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps

ATB YFM