recover maps carminat

jezzaTiger
jezzaTiger Registered Users Posts: 1
New Seeker
edited August 2021 in Map purchase & installation
Hi,
I lost my original card from my carminat system.

I bought a new blank one from a random supermarket and managed to recover the system. I was hoping to get the maps I already bought when in my account but it looks like I have to buy them again.

Is there a way to get the maps I already bought?

thks for your help
Jez

Answers

  • VikramK
    VikramK Administrators Posts: 14,024
    Moderator
    Hi @jezzaTiger

    Welcome to the community!

    The map you paid for is still active on your account and should be offered for download when you connect the device to TomTom HOME.

    Did you check for updates, recently?

    Regards
    Vikram