activity wil not be uploaded to laptop after hard reset

esjee
esjee Registered Users Posts: 4
Neophyte Traveler
edited January 24 in TomTom Sports
after a hard reset a new activity wil not be uploaded to my sports. The activity is not recognized. In tomtom sports connect are not uploads waiting.

Answers

  • tfarabaugh
    tfarabaugh Posts: 16,948
     Superuser
    Did you do the reset after the activity? If so you deleted the activity as a reset clears the watch storage. Are you uploading by phone or computer?
  • esjee
    esjee Registered Users Posts: 4
    Neophyte Traveler
    tfarabaugh wrote: »
    Did you do the reset after the activity? If so you deleted the activity as a reset clears the watch storage. Are you uploading by phone or computer?

    No, Reset before activity. Uploading by computer. The activity was saved on my watch.

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  • esjee
    esjee Registered Users Posts: 4
    Neophyte Traveler
    Problem automatically solved. Today new activity and uploaded to pc.