unable to install latest update on a increased capacity MicroSD card..

Pipes56
Pipes56 Registered Users Posts: 4
Master Traveler
BBC
device responds that ther is not enough space on the new memory card,

Can someone give me a remedy to this problem
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Answers

  • Lochfrass
    Lochfrass Posts: 18,086
     Superuser
    HI
    How much GB has the memory card that you inserted? And what device do you own?
  • Pipes56
    Pipes56 Registered Users Posts: 4
    Master Traveler
    Memory card inserted has 16Gb and the device is a TomTom Go5000
  • DougLap
    DougLap Posts: 9,966
    Superuser
    edited March 2019
    Hi @Pipes56

    Is this replacing a Memory card you had in it before and if so what was on the card. Have you got a map on the internal memory.

    Is the SD card a new one with nothing on it. Did the Tomtom unit Format the card when you inserted the new Card.

    If not
    Tap Menu
    Tap Settings
    Tap System
    Tap Format Memory Card

    When you then attach your GO5000 to your PC and Open MYDrive Connect can you see the Internal and External Memory information.

    Doug
  • Pipes56
    Pipes56 Registered Users Posts: 4
    Master Traveler
    Hi Doug
    I had 91MB left on the memory card and 6529 free on my device.i copied all the files from the old card to my laptop incase off loss and formatted the new cars on the laptop.
    The device did not rcognise the new card so I tried formatting the new card on the device, this the response Cannot format memory card card is already formatted and ready to use.
    My content on My Drive shows the same amount of memory as the old card..

    Any suggestions welcome.


  • Pipes56
    Pipes56 Registered Users Posts: 4
    Master Traveler
    Doug

    Thanks for your help,I'll try your suggestion.