Rider Dock problems
TomTom obviously realised there was a design flaw as they completely changed the dock on the Rider 2/Rider Pro - although I discovered to my cost that they only supplied a passive dock as standard and I had to purchase a powered dock separately. That dock failed - I can't remember if it was once or twice - I had it repaired once by TomTom (it was out of warranty by then) but then eventually the Rider would not charge on the dock - others would so it was not a problem with the dock this time.
I made my concerns known to TomTom, and they offered me a discount on the then new Rider 400, which after much consideration I accepted. This was late 2015.
Now I find that my Rider 400 is only charging intermittently on the dock - it usually powers up as soon as I connect it, but it frequently then decides that power has been cut off and it is going to turn itself off, it is getting to the point where it is almost impossible to use. The problem started quite infrequently a few months ago, but as time has passed it is getting worse - it happens most often when I am accelerating fairly hard - my bike is a BMW R1100S, so as a boxer engine it is a bit vibey, but I would like to think the satnav and/or dock should be able to cope with that.
I have been incredibly loyal to TomTom products over the years, because I like they way they work - while they are working anyway.
Has anyone else had this problem with the dock on the Rider 400 - from the pictures it looks like the same dock design on the current models as well - or is it more likely to be the unit itself? Is there an easy way to check that won't cost me a fortune?
Do I try and get this problem fixed - and hope it is permanent - or do I spend a few hundred pounds on getting another satnav?
And if I get another one, do I risk my money on another TomTom or go to the Garmin?
I apologise for the lengthy post, but I am a little frustrated, to say the least!
If anyone has any helpful ideas or suggestions I would be grateful for them.
Thanks in advance