Lifetime World Maps: no maps! — TomTom Community

Lifetime World Maps: no maps!

MichaelLewMichaelLew Posts: 1 [New Seeker]
I want a map for a trip to the UK, but there are no maps available for downloading in the "Add a map" screen. The website takes me through a bunch of pages that end up at purchasing a map, but I should have access to the map for free. Is this a bait and switch?


  • lampardlampard Posts: 5,552 Moderator
    edited March 2019
    Hi @MichaelLew

    Welcome to the Community! Your device already has the latest UK and ROI map (v10.25) installed on it which you downloaded yesterday.

    I hope this has been sorted out.

    Cheers, lampard
  • DougLapDougLap Posts: 8,706
    Hi @MichaelLew

    Either you have filled the internal memory leaving insufficient space for the addition of any more maps and you do not have a Micro SD class 10 card in the extra memory slot. If so add the memory as it will be required.

    If the above is not a problem then contact Customer Support and get the Lifetime maps linked to your account. This omission doe occur occasionally.

    By the way when you visit the UK or anywhere else in the world outside your region Traffic will not work as that function is tied to the region of purchase.

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