Never installed Carminat TomTom

Sally T
Sally T Registered Users Posts: 2
Apprentice Seeker
in Built in car navigation
Hi I have a Renault Clio purchased 06/04/10
We never installed the Carminat Tom Tom in our dash board.
Just received essential software update and thought great I'll install.

Would just updating the Software mean that I can use this or do I have to do something else????
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Answers

  • VikramK
    VikramK Administrators Posts: 14,046
    Moderator
    edited March 2019
    Hi @Sally T

    Please send me the system information and a screenshot of the contents in the map folder.

    The System Information can be found by following the steps below:

    • Connect your device to the computer, turn it on, and then open TomTom HOME[login]
    • Click on Help > System information
    • Click on Copy

    Click here to message me all this info.

    Thanks
    Vikram
  • Sally T
    Sally T Registered Users Posts: 2
    Apprentice Seeker
    Hi Vikram, Thank you very much for replying, I need to pick up USB to SD Card Camera Reader Adapter and I shall follow your instructions. Thanks again, Sally.
  • DougLap
    DougLap Posts: 9,959
    Superuser
    Hi @VikramK

    Your 'Here' link for sally T to message you does not work.

    Doug
  • VikramK
    VikramK Administrators Posts: 14,046
    Moderator
    Thanks Doug.. Fixed that..

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