So many roads NOT yet updated... why — TomTom Community

So many roads NOT yet updated... why

mahrattamahratta Posts: 5 [Master Traveler]
i do a lot of driving and keep my sat nav updated, yet for the last 2 years or more, I am now driving through fields that are now roads, yet tom-tom seems to not update the maps.
M4 Tolls between Bristol and Newport are no longer there. SO PLEASE REMOVE THEM.
Milton Keynes, Newton ABBOT, Rugby, Oxford and Coventry all need looking at..

Answers

  • YamFazManYamFazMan Posts: 15,080 Superusers
    edited March 16
    Hi
    @mahratta

    Which Tomtom device do you own ???
    The latests Tomtom Maps are Version 1025

    ATB YFM
  • mahrattamahratta Posts: 5 [Master Traveler]
    hello.
    my sat nav is tomtom pro truck 5150
  • DougLapDougLap Posts: 3,182 Superuser
    edited March 16
    Hi @mahratta

    What map have you got on it?

    tap menu
    Scroll right and Tap O with ? in it
    Scroll down to see what Map.

    As yamfazman says it should be v10.25.XXXXXX Released Jan 2019.

    Doug
  • justmebrowsingjustmebrowsing Posts: 389 [Supreme Pioneer]
    Even if you ARE using the current/latest v1025_9395 Truck map, remember that TT can often take up to 6-9 months AFTER receiving the revised or new info via the Map Reporting function from customers to then check, verify & eventually incorporate into the next available map release so it's never going to be very quick.
  • mahrattamahratta Posts: 5 [Master Traveler]
    hello DOUG.
    Details on map info.
    map; Europe Truck v941.6092, Release date; 12/2014

    so how do I update that.

    thought when updates were being done, everything would be updated.
  • DougLapDougLap Posts: 3,182 Superuser
    edited March 16
    Hi @mahratta

    Watch this.

    https://discussions.tomtom.com/en/discussion/1034216/how-to-update-your-device-using-mydrive-connect/p1?new=1

    You should be offered a Map update along with all the other updates.

    Do each update One at a time not all together. You should have a Nav Software update so do that First. The Nav Software includes an adjustment to your device to ensure it still works correctly after Mid April.

    Doug
  • MrMMrM Posts: 148 [Exalted Navigator]
    No guarantee on 'everything'. Maps are updated about 4 times a year. And always somewhat behind. In the 'near'future navigation devices will updated real time.
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