Myplaces not showing on Android app but are online and on device — TomTom Community

Myplaces not showing on Android app but are online and on device

TryTry Posts: 2 [Apprentice Traveler]
In the Android Mydrive app, Myplaces does not show the list of favourite places that appear on the device and online. When I attempt to add a new place using the app, I can go through the process but it doesn't appear on the list in the app or online or on the device. It appears that the app is just not holding a list.

The app tells me I am logged on (and it is to the same account)

Comments

  • DougLapDougLap Posts: 4,204 Superuser
    edited June 2019
    Hi @Try

    Just to confirm My Places migrate fine in my Apple app.

    ps This is not an Android /Apple comment. =)=)
  • DougLapDougLap Posts: 4,204 Superuser
    Hi @Try

    "Just to confirm My Places migrate fine in my Apple app".

    Sorry @Try I did not have access to an Android unit at the time but was seeking to advise that it does on my Apple Phone so I would expect it to on an Android. I did not make myself clear.

    I have now tried on an Android based Tablet. I have loaded MyDrive on it and logged into the account. It displays My Places correctly and any My Place I add to the list using the App on the Tablet is transferred immediately to my GO 5000.

    Maybe an idea to reload the App.

    Doug
  • TryTry Posts: 2 [Apprentice Traveler]
    Uninstall & reinstall worked. Thanks
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