Order replacement strap for Runner 3 via online form not working
Best Answer
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Jürgen Posts: 5,781
Community ManagerSomething must have gone wrong because the incident created in February cannot be found in our system. We'll arrange a new strap for you today.
MVG,
Jürgen5
Answers
Community Manager
MVG,
Jürgen
https://discussions.tomtom.com/en/discussion/1030618/strap-design-and-care-instructions
If you're still under warranty, the link is provided there.
I just don't know what to do. I have been using glue to stick it but just last few days. Please let me know when I can get a replacement.
Superusers
This is a user forum, you should really contact Support directly for this. To get in touch with Customer Support, choose Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Email Us or Chat (there is no longer phone support available for watches).