Fitness points lost — TomTom Community

Fitness points lost

syphonsyphon Posts: 2 [Apprentice Traveler]
I trained 2 twice today cycled am (469 points) and ran pm (379 points) however only the first set of points counts to my fitness total. Any ideas why?

Comments

  • JemilJemil Posts: 1 [Apprentice Seeker]
    I have the same issue - only the first session of the day is being credited even though the results are on the watch
  • tfarabaughtfarabaugh Posts: 16,776
    Superusers
    Jemil wrote: »
    I have the same issue - only the first session of the day is being credited even though the results are on the watch

    It may be a syncign issue. You may be able to fix it for your watch by following these steps (make sure you have installed the latest version of Connect if prompted):

    1) Plug the watch into the computer and in Sports Connect, click the Gear Icon
    2) Press CTRL (Windows) or CMD (MAC) on your keyboard while you hover your mouse over the reset button.
    3) You'll see the reset button turns into a "Turn Off" button.
    4) Click it, disconnect the watch and the screen will go dead.
    5) Reconnect the watch and it will wake up and it should now update as usual.
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