Bought 6 years agok XL series with lifetime coverage for updates, now gone - does lifetime mean 6 yr — TomTom Community

Bought 6 years agok XL series with lifetime coverage for updates, now gone - does lifetime mean 6 yr

skellokumpuskellokumpu Posts: 1 [New Seeker]
Bought 6 years agok XL series with lifetime coverage for updates, now gone - does lifetime mean 6 yr

Answers

  • YamFazManYamFazMan Posts: 19,677
    Superusers
    edited February 2019
    Hi
    @skellokumpu

    Devices with lifetime maps are not affected
    Tomtom have already stated that Lifetime Maps and any Existing Map Subscriptions will be honoured

    See VikramK Post (TomTom Staff) Here....
    https://en.discussions.tomtom.com/news-and-announcements-37/end-of-life-device-with-lifetime-maps-1032484/index1.html#post1207861
    ________________________________

    If you have Lifetime Maps or an existing Map Subscriptions
    Contact Tomtom Support...
    Suomi (Finland)
    Now Chat only
    Keskustelutunnit on lueteltu alla.
    Maanantai - Keskiviikko: 11:00 AM - 02:00 PM, 03:00 PM - 06:00 PM EEST
    Torstai: 12:45 PM - 02:00 PM, 03:00 PM - 06:00 PM EEST
    Perjantai: 11:00 AM - 02:00 PM, 03:00 PM - 06:00 PM EEST
    Lauantai - Sunnuntai: Suljettu

    When calling....
    Tomtom are monitoring Eol support by an Auto Response System
    When prompted DO NOT provide your Tomtom model information, wait for a live agent to respond


    ATB YFM
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