TomTom- No GPS Signal 2019 | Week Number Roll-Over | TIMER Reset 00.00 | Error-"You cannot use this map"

https://discussions.tomtom.com/en/discussion/1112782/tomtom-no-gps-signal-2019#latest

What device do I have?

I have inherited a watch thing model 4RFM. I spent an unsuccessful hour on the TomTom website going around in circles to identify the product. Could somebody tell me where I can find information on the website? In its efforts to avoid receiving emails from customers they have managed to build an impenetrable wall for people in my position.
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