Heart rate

carmengc1994
carmengc1994 Registered Users Posts: 4
Apprentice Seeker
edited January 24 in TomTom Sports
My runner3 hasn't recorded my average heart rate since december, and I wear it at least 20 hours a day, even sleeping.
Is there something I can do to restart this feature?
When doing sports, heart rate is shown with no problem and the green light turns on from time to time.
Thank you

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,949
     Superuser
    Try a factory reset and make sure you have it turned on under Tracker>Heart.
  • carmengc1994
    carmengc1994 Registered Users Posts: 4
    Apprentice Seeker
    Thank you, it seems as it is working again, I hope it is for a long time
  • Tabascoboy69
    Tabascoboy69 Registered Users Posts: 1
    New Seeker
    hi, my spark 3 cardio + music . hasn't shows my heart rate in the external bandsince last week, even the bike sensor too