my device will no longer connect to MYConnect

withaveewithavee Posts: 4 [Apprentice Traveler]
edited January 24 in MyDrive Connect
A month or so my device stopped connecting. Tried to get to the bottom of it today, checked all software up to date, did a couple of restarts, connected from sleep and full off. Tried the same with with a new cable. All of this on the MacBook Pro I've been using for a couple of years. Nothing, device would not connect.

Repeated the same on a windows laptop after installing software.

Tried help with no joy.

Any thoughts?

Comments

  • Fawad KhanFawad Khan Posts: 2 [New Seeker]
    Same here. The roads have changed a lot since I bought it last year and tom tom is still taking me on broken routes because the maps I can't update since the device can not be connected to My Drive anymore. I have tried everything they mentioned on the website, I have tried on different computers/operating system. What kind of developers they hired to develop such a creepy product. They rejected my CV though.
  • Di RidgmontDi Ridgmont Posts: 1 [New Seeker]
    My 120 Via live won't connect to live services. Any ideas?
  • dhndhn Posts: 33,062 Superusers
    Anything here?:
    https://uk.support.tomtom.com/app/answers/detail/a_id/10316

    Support:

    United Kingdom
    02079 490 132
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
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