Very strange problem with login! — TomTom Community

Very strange problem with login!

peking97peking97 Posts: 33 [Prominent Wayfarer]
I had been trying to log in to my TT account in the car and I did not have the option of entering lower case letters which itself was very strange! So I changed the password from my PC and used upper case letters instead. I then go back to the car and when I attempt to enter the new password I now have lost the ability to enter upper case letters and can enter lower case letters only! Anyone got any ideas please as this seems very strange behaviour indeed.


  • VikramKVikramK Posts: 12,505 Moderator
    edited February 2019
    Hi peking97

    The case sensitivity does not apply when you enter the password on the device.

    Did you already try entering it?

  • peking97peking97 Posts: 33 [Prominent Wayfarer]
    As you suggest it seems to accept the password regardless of case sensitivity but, normally, passwords should be case-sensitive! Thanks for the response.
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