Tom Tom Runner 3 screen distorted

Juwilin Registered Users Posts: 1
Apprentice Seeker
edited January 24 in TomTom Sports
got the watch just over a year now,strap replaced twice already.Screen now distorted.Any ideas how to fix this.
I've done the factory rest which didn't work.


  • tfarabaugh
    tfarabaugh Posts: 16,948
    If it has been over a year you are out of likely out of the one year warranty period (it is 2 in a few countries). If you are out of warranty there is nothing you can do (you can try Support but at best they may offer you a discount on a new one which I would not recommend as TT Sports went out of business well over a year ago and the product are dead). To get in touch with Customer Support, choose Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Email Us or Chat (there is no longer phone support available for watches).