TomTom- No GPS Signal 2019 | Week Number Roll-Over | TIMER Reset 00.00 | Error-"You cannot use this map"

https://discussions.tomtom.com/en/discussion/1112782/tomtom-no-gps-signal-2019#latest

Tomtom Start 25 cant find satellites

My satnav is failing to find any satellites after switch on. At best I get one which is at the N position on the GPS settings circle. Ive tried updating Quickfix, the drum roll reset and factory reset several times without success. Ive noticed that other models can reset the software via Home, but mine uses Tomtom connect for updates. Is there anything similar I can try for the Start 25, or any other suggestions would be appreciated.

Comments

  • dhndhn Posts: 33,095 Superusers
    Is the battery fully charged on the device?
  • dazzler54dazzler54 Posts: 2 [Apprentice Traveler]
    The internal battery is fully charged and its also connected to a usb supply. Ive also tried it situated in the middle of a garden so reception should not be a problem.
  • dhndhn Posts: 33,095 Superusers
    Maybe support can help:

    :flag_gb: United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • marcia_davidsonmarcia_davidson Posts: 1 [New Seeker]
    I have the same problem, often can't find sateliltes, since after a week of extremely cold weather. Did you ever get an answer?
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