Comments

• Niall Posts: 10,869
  Superuser

  January 2018

  I also can not edit this post https://en.discussions.tomtom.com/go-x00-x50-series-one-start-ease-xl-xxl-tomtom-home-23/home-one-iq-routes-white-pearl-still-supports-updates-1031377/index1.html#post1203437
  SB url=https://uk.support.tomtom.com/app/topic/name/end-of-life

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• VikramK Posts: 11,388 Moderator

  January 2018

  Hi Dhn
  
  That problem seems to be solved now.
  
  @Niall, I fixed your comment there, and now when I try to edit it, it seems to work.Could you try this as well, please? Just to confirm...
  
  Thanks
  Vikram

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• Niall Posts: 10,869
  Superuser

  January 2018

  @VikramK
  
  Thanks for that, what was the problems? As I noticed that you had to log me out!

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• VikramK Posts: 11,388 Moderator

  January 2018

  Hi Niall
  
  No, I did no have to log you out. Frankly I am not sure what had happed. Before I could have reported it to insided the problem was fixed.
  
  May be some temproary glitch on their servers or may be something else...:spy_tone1:
  
  Regards
  Vikram

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• darrenfw Posts: 2 [Apprentice Traveler]

  January 2019

  Support:
  
  :flag_gb: United Kingdom
  02079 490 132
  Monday - Friday: 9:00 a.m. to 5:30 p.m.

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• tgold Posts: 2,183 [Revered Voyager]

  February 2019

  I can no longer find forums for GO Mobile apps such as used to be at https://en.discussions.tomtom.com/tomtom-go-mobile-and-navigation-for-android-156
  
  

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• Niall Posts: 10,869
  Superuser

  February 2019

  @tgold
  
  It is now here https://tomtom.vanillacommunities.com/en/categories/tomtom-go-mobile-and-navigation-for-iphoneipad-1

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• JvdZ Posts: 80 [Supreme Navigator]

  February 2019

  Niall said:

  @tgold
  
  It is now here https://tomtom.vanillacommunities.com/en/categories/tomtom-go-mobile-and-navigation-for-iphoneipad-1
  

  I get a permission response on that link:
  

  Permission Problem

  You don't have permission to do that.

  … and in chrome I can't even login to this new form yet. Edge is working.
  
  Jos
  

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• JvdZ Posts: 80 [Supreme Navigator]

  February 2019

  Fixed the Chrome login issue by doing a logout from the www.tomtom.com and then opening this site, which did show the login page this time. Seems like some cookie conflict?
  
  Jos

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• John-Jay Posts: 702 [Revered Pioneer]

  February 2019

  JvdZ said:

  I get a permission response on that link:
  

  Permission Problem

  You don't have permission to do that.

  … and in chrome I can't even login to this new form yet. Edge is working.
  
  Jos
  

  I get that "Permission" problem when I try to modify my "signature" &, also, if I try to update my Picture-icon!

  Cannot get this site to work with FireFox - having to use an old copy of Internet Explorer!

  
  

  Other issues that I've noted:-

  
  

  1) Also, have yet to find any "real" difference between the "Discussion-Home" page & the "Categories" page!

  2) The much-vaulted "@Joe-Bloggs" feature no longer seems to pull up a list of names - hence you have to type it accurately!

  3) I keep getting lots of Notifications that tell me my "Status" has changed, but the doesn't always seem to be reflected when I post!

  
  

  Regards,

  John-Jay.
  

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• John-Jay Posts: 702 [Revered Pioneer]

  February 2019 edited February 2019

  Have just tried to edit my previous Post & I'm now told that I don't have permission (even though I had earlier successfully edited a Post)!

  
  

  The "Recent Discussions" Page "appears" to be useless! It lists all of the Announcements First (regardless if there any been any recent activity), before listing the non-Announcement Discussions!

  
  

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• Niall Posts: 10,869
  Superuser

  February 2019 edited February 2019

  @John-Jay
  
  

  John-Jay said:

  2) The much-vaulted "@Joe-Bloggs" feature no longer seems to pull up a list of names - hence you have to type it accurately!
  

  
  

  
  To use the @  feature (that was degraded a few weeks ago) you have to type the first two characters of the user's name eg "@jo" to get a dropdown list of possible matches; but this is not limited to those who have contributed to the thread

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• Lochfrass Posts: 14,443
  Superusers

  February 2019

  John-Jay said:

  Have just tried to edit my previous Post & I'm now told that I don't have permission (even though I had earlier successfully edited a Post)!

  In German Forum we can edit the Post for 6 Minutes
  

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• tgold Posts: 2,183 [Revered Voyager]

  February 2019

  Niall said:

  @tgold
  
  It is now here https://tomtom.vanillacommunities.com/en/categories/tomtom-go-mobile-and-navigation-for-iphoneipad-1

  If there exists some Category that includes smartphone apps I have not yet found it.

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• John-Jay Posts: 702 [Revered Pioneer]

  February 2019

  Niall said:

  @John-Jay
  
  

  John-Jay said:

  2) The much-vaulted "@Joe-Bloggs" feature no longer seems to pull up a list of names - hence you have to type it accurately!
  

  
  

  
  To use the @  feature (that was degraded a few weeks ago) you have to type the first two characters of the user's name eg "@jo" to get a dropdown list of possible matches; but this is not limited to those who have contributed to the thread

  
  Hi, Niall,

  Have just tried typing in @Niall & I did NOT get a dropdown list at any stage!!

  
  

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• Lochfrass Posts: 14,443
  Superusers

  February 2019 edited February 2019

  tgold said:

  Niall said:

  @tgold
  
  It is now here https://tomtom.vanillacommunities.com/en/categories/tomtom-go-mobile-and-navigation-for-iphoneipad-1

  If there exists some Category that includes smartphone apps I have not yet found it.

  try this

  https://tomtom.vanillacommunities.com/en/categories/navigation-on-smartphones
  

  
  

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• tgold Posts: 2,183 [Revered Voyager]

  February 2019

  Lochfrass said:

  try this

  https://tomtom.vanillacommunities.com/en/categories/navigation-on-smartphones
  

  
  

  Firefox and IE just get redirected to https://tomtom.vanillacommunities.com/en/categories while Opera and Chrome give Permissions error.

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• tgold Posts: 2,183 [Revered Voyager]

  February 2019

  We finally have an app Category: https://discussions.tomtom.com/en/discussion/1041787/android-auto-support-to-go-mobile-app
  
  

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• Lochfrass Posts: 14,443
  Superusers

  February 2019

  And here the same link in Vanilla Forum

  https://tomtom.vanillacommunities.com/en/discussion/1041787/android-auto-support-to-go-mobile-app.

  Hope with no redirect
  

  
  

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• tgold Posts: 2,183 [Revered Voyager]

  February 2019 edited February 2019

  Lochfrass said:

  And here the same link in Vanilla Forum

  https://tomtom.vanillacommunities.com/en/discussion/1041787/android-auto-support-to-go-mobile-app.

  Hope with no redirect
  

  
  

  Thanks, that works fine too and with no adverse redirection.

  1) Why both discussions.tomtom.com and tomtom.vanillacommunities.com domains? Are these different links to the exact same pages or are there two mirrored forums? And
  

  2) what is the plan or prognosis - is one domain just temporary and only one of them intended to remain indefinitely?
  

  
  
  

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• Lochfrass Posts: 14,443
  Superusers

  February 2019

  The forum changed to a new provider at the end of January. That is why the old and the current links exist. Vanilla is the current forum. I think new posts will only shown in the Vanilla Forum.
  

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• Bembo Posts: 15,478
  Superuser

  February 2019

  Test

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• JvdZ Posts: 80 [Supreme Navigator]

  February 2019

  APPs Forum is now also showing for me but the whole setup is still pretty clumsy, like the top links in the forum to post a new question, which redirects to the default place again and when clicked that same box at the new place it says it is leaving the forum but showing the exact same thing.   
  There is a real QA problem with this implementation but guess that is the lean way of doing things these days.....  just throw it live and let the users sort things out for you 
   

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