Go Live 1005 rebooting

Erikq
Erikq Registered Users Posts: 1
New Traveler
My Go Live product run a wheeler in the right hand side and after few second they do a restart.

Updated to current version of software.

I have also tried a cold start and a total cold with 3 times interruption.

Still the same problem with the running wheeler in the right side46774b7f-8b9c-4d22-90ad-e8dc8786b51d.jpg

Comments

  • dhn
    dhn Posts: 33,388
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  • 5150user
    5150user Registered Users Posts: 40
    Sovereign Trailblazer
    Did your problems start after a tomtom map upgrade ?

    And does your device start but locks up then restarts itself and is stuck in this loop ?

    It is fixable but you need to use you computer and the TOMTOM software MY DRIVE CONNECT to change the map from the FULL map to a SMALLER “ZONE” map

    Towards the end of page 1 of thread below and continued onto page 2:-

    https://discussions.tomtom.com/en/discussion/1032274/go-live-1005-keeps-turning-off-freezing-rebooting/p1

    The key bit is here and posted by johnst:-

    OK
    I will tell you how I have succeeded:
    - hold the start button until drum sound is heard.
    - wait 10 to 20 seconds
    - press the start button again to switch off
    - briefly press the start button again
    repeat until the device starts normally

    When the device has started:
    - connect the device directly to the computer
    - download a smaller part of the map (not as usual the entire map)


    Connection to the PC is only possible if the device has been started normally
  • 5150user
    5150user Registered Users Posts: 40
    Sovereign Trailblazer