No speedcam or mapshare updates this week? — TomTom Community

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No speedcam or mapshare updates this week?

RubachRubach Posts: 244 [Renowned Trailblazer]
edited January 2019 in TomTom Services
No updates for my GO 5100 this tuesday...nothing today.

Whats up?
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Comments

  • Shippy33Shippy33 Posts: 47 [Outstanding Wayfarer]
    No I haven't had any on my go50 this week yet either
  • Lost_SoulLost_Soul Posts: 234 [Exalted Navigator]
    After the Tomtom server system outage last week, I finally was advised of an available update shortly after midnight last Thursday, that was the only update that week.

    Normally I have updates on both Tuesday & Thursdays of each week - this week nothing so far!
  • VikramKVikramK Posts: 11,581 Moderator
    Hello Everyone,

    Currently there is an technical issue with rolling out the speed camera updates and we are looking into it..

    I will keep you posted once I have some update on it..

    Regards
    Vikram
  • RubachRubach Posts: 244 [Renowned Trailblazer]
    Thanks for the info VikramK.

    FYI. No speedcam updates or mapshares updates today....

    Thank higher powers this is not a financial service. This has been going on for so long TomTom would have drowned in class action lawsuits....years ago.

    How it is even possible to show so little regard to customer service is frankly beyond me.
  • raesewellraesewell Posts: 158 [Revered Navigator]
    Any more news yet?? This situation is totally unacceptable. I am a big Tomtom fan but am losing my respect.
  • miketorcymiketorcy Posts: 3,493
    Superusers
    The same for me! Not so important.
  • Shippy33Shippy33 Posts: 47 [Outstanding Wayfarer]
    Tomtom on its last legs
  • johnp99johnp99 Posts: 55 [Outstanding Wayfarer]
    VikramK wrote:
    Hello Everyone,

    Currently there is an technical issue with rolling out the speed camera updates and we are looking into it..

    I will keep you posted once I have some update on it..

    Regards
    Vikram
  • johnp99johnp99 Posts: 55 [Outstanding Wayfarer]
    Hi Vikram,
    Same problem I reported yesterday, no updates, map or speed camera, ANOTHER mess up by TOM TOM.
  • Lost_SoulLost_Soul Posts: 234 [Exalted Navigator]
    I had a mapshare update today but no Speed Cameras...................... :thinking: hopefully they will be released soon?
  • johnp99johnp99 Posts: 55 [Outstanding Wayfarer]
    We will have to wait ,again,for TOMTOM, to get finger out. Why does it take so long to sort out the problems??.
  • johnp99johnp99 Posts: 55 [Outstanding Wayfarer]
    Whoopee! Just updated Mapshare, now eagerly waiting, in anticipation, of any more updates.
  • Lost_SoulLost_Soul Posts: 234 [Exalted Navigator]
    Updated a 2nd Mapshare this morning But still no Speed Camera updates :thinking:
  • johnp99johnp99 Posts: 55 [Outstanding Wayfarer]
    AS Lost Soul, I have just updated, Sat 0853 hrs, another map update, no speed cams yet. Vikram K says still working on it.
  • miketorcymiketorcy Posts: 3,493
    Superusers
    Lost Soul wrote:
    Updated a 2nd Mapshare this morning But still no Speed Camera updates
    :thinking:
    The same for me.
  • raesewellraesewell Posts: 158 [Revered Navigator]
    When will the speed camera updates be available again, It's been weeks now.
  • justmebrowsingjustmebrowsing Posts: 389 [Supreme Pioneer]
    You'll most likely firstly find out by regularly checking your device (updating via MyDrive/TTHome etc) or reading further posts from users here rather than wait for a prominent announcement AND apology from TT themselves!
    They certainly should, as an absolute minimum, extend ALL speedcam subs for the time they've been out, let alone automatically add, say, perhaps a 3 month extension as a gesture of good will?
  • justmebrowsingjustmebrowsing Posts: 389 [Supreme Pioneer]
    Apparently NOW, FINALLY, available again!
  • raesewellraesewell Posts: 158 [Revered Navigator]
    No camera updates in the UK
  • Lost_SoulLost_Soul Posts: 234 [Exalted Navigator]
    justmebrowsing wrote:
    Apparently NOW, FINALLY, available again!


    I have had no mapshare updates so far this weeks and no speed camera updates since before mid-January. :persevere:

    @justmebrowsing

    Did your post mean you have seen/installed speed camera updates or was it just wishful thinking? :thinking:
  • miketorcymiketorcy Posts: 3,493
    Superusers
    justmebrowsing wrote:
    Apparently NOW, FINALLY, available again!


    Nothing in France.
  • raesewellraesewell Posts: 158 [Revered Navigator]
    It's getting past a joke now!
  • Shippy33Shippy33 Posts: 47 [Outstanding Wayfarer]
    No camera updates, faulty advanced lane guidance, routing down farm lanes. Whole company not fit for purpose and needs to be publicly shamed
  • justmebrowsingjustmebrowsing Posts: 389 [Supreme Pioneer]
    I found the latest speedcams (29/1/19) by googling:-

    "TomTom Official speedcams"

    Simples:wink:
  • raesewellraesewell Posts: 158 [Revered Navigator]
    justmebrowsing wrote:
    I found the latest speedcams (29/1/19) by googling:-

    "TomTom Official speedcams"

    Simples:wink:
    And after doing this did you manage to download them to your device?

    Camera updates just downloaded in the UK 3.17pm 30 January 2019
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