I hope customer support TOMTOM is following this community as well. From december 13th I am trying to get any answer on this incident. The only message I recieved was an apology for the delay at wednesday 19th. All in Dutch (located in the Netherlands)...
I realise this is a bit out of line via this forum. But I am desperatly looking for a solution and there seems to be no other way to get into contact with TOMTOM support.