Subscription problem

ian.dian.d Posts: 3 [Apprentice Traveler]
i purchased a years subscription on google play store .still has months left to run but it is asking me to upgrade no free miles left .google play was no help at all .installed it to my phone and its saying the same as my android head unit in the car .

Comments

  • lampardlampard Posts: 3,959 TomTom Moderator
    Hi ian.d,
    Welcome to the Community!

    I can see that your subscription is valid till March so it might be the case that you're not logged in on the App. Please see the public FAQ here to do so: Login to TomTom Account

    Hope this Helps!
    Cheers, lampard
    Help others find useful content by clicking the like button and selecting the best answer to your question! You can check out our Knowledge Base and find the best comments on the Community here.
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  • ian.dian.d Posts: 3 [Apprentice Traveler]
    As it was a app from play store nothing is showing on my products. I can't find any purchase on Tom Tom account
  • ian.dian.d Posts: 3 [Apprentice Traveler]
    Sorted. On Tom Tom services on the app on my phone I found a sign in box it also signed in on my head unit in the car. ? thanks hope this helps others
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