Map Update Subscription doesn't appear to be recognised — TomTom Community

Map Update Subscription doesn't appear to be recognised

froschlingfroschling Posts: 1 [New Traveler]
edited January 2019 in Map purchasing
I have two maps available on my account, a Europe wide one and one for Western Europe. I abandoned the Europe version when it became too big for me device. The active map is now the Western Europe one which has an active update subscription until 2019-10-02.

My Drive connect is showing no maps to update though my device map is out-of-date.

Any ideas ?

John

Comments

  • dhndhn Posts: 33,345
    Superusers
    Call support Monday to straighten out the map subscription:

    :flag_gb: United Kingdom
    02079 490 132
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
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