TomTom- No GPS Signal 2019 | Week Number Roll-Over | TIMER Reset 00.00 | Error-"You cannot use this map"

https://discussions.tomtom.com/en/discussion/1112782/tomtom-no-gps-signal-2019#latest

Wrong and not allowed directions

I just updated from old TomTom One to new GO Essential. To my big suprice and horror the new unit with a fresh map gives false and not allowed directions. See the attached picture. When coming from east and leaving the big road #572 it tells me to do a left turn into the departure lane from the other direction. Probably not possible and dangerous. And when wanting to drive westward it tells me to drive into a gravel and not in used road to enter the big road #572. The old TomTom One know exactly what to do in this junction.

Wrong suggestions in red and correct in light blue.2e4c564a-f6fc-4195-8551-214df52c6ac2.jpg

Comments

  • YamFazManYamFazMan Posts: 13,930 Superusers
    Hi
    @Nitcymbal

    I assume the #572 is the Hasta Anglund road as named on the Tomtom MyDrive Web Route planner & the Tomtom device

    I set a route along the problem area....
    The GO 6200 & the Tomtom MyDrive Web Route planner follow the #572/Hasta Anglund road on both devices

    GO 6200
    120cd0d2-ca65-4db9-9f5c-9c366b3e80cd.jpg
    MyDrive Web Route planner
    Click on image to enlarge....3fe4e653-290f-4068-9f57-8eefa7d6df68.png
    ATB YFM
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  • NitcymbalNitcymbal Posts: 5 [Neophyte Traveler]
    Thank you for the reply but the problem is not passing Götlunda on the 572. The problem is leaving the 572 to go to Götlunda or Lunger.
  • YamFazManYamFazMan Posts: 13,930 Superusers
    HI
    @Nitcymbal

    Seems OK Here ???
    GO 6200 from West to Gotlunda....
    640994d0-3c0b-4259-9072-eebfdf06589b.jpg

    GO 6200 from East to Gotlunda....407d2933-7579-49b4-b507-b154ec6de990.jpg

    MyDrive Web Route planner from West to Gotlunda....f37bc820-72cf-4da1-a7de-2aa76f8cdc6d.png

    MyDrive Web Route planner from East to Gotlunda....
    47d47dcf-fdfc-4b39-99c1-0527b05d9221.png
    ATB YFM
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  • NitcymbalNitcymbal Posts: 5 [Neophyte Traveler]
    Both from west are incorrect. They means a nearly complete stop on the 572 (!!!) and then making a 315 degrees turn into the departure lane from east.

    The maps from GO 6200 shows some arrows that indicate the correct way. Leave the 572 a bit earlier and then pass the petrol station and then turn left under the 572.

    bb4693d7-3e4b-4091-8990-349e5b83ed0f.jpg
    Strange that new maps are incorrect while an old map is correct.
  • YamFazManYamFazMan Posts: 13,930 Superusers
    Hi
    @Nitcymbal

    Had a good look on Google Maps/Earth/Street-view

    I guess this is the correct approach from the West... But I had to use a stop to force the route....
    Click on Image to expand8e1e94bb-48a1-4ae9-a7ba-cb8c4755eec3.png
    ATB YFM
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  • NitcymbalNitcymbal Posts: 5 [Neophyte Traveler]
    Hi
    @YamFazMan - thank you for your effort. I posted a new topic on "Map Quality" with a link to this thread. Then we will see if and what happens.

    BR
    Björn
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