My account can't find my Go Live 825 anymore — TomTom Community

My account can't find my Go Live 825 anymore

porpor Posts: 1 [New Traveler]
edited January 28 in MyDrive Connect
I have for several years bought a subscription for live updates. The last months my account can't find my device anymore and I can't download the updates. I have checked the cable at the store where I bought the device and it works fine. Any ideas for a solution?

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