TomTom Adventurer does not deliver phone / text notifications
I have a TomTom Adventurer that no longer delivers notifications to my phone.
The watch is running version 1.7.64.
The phone is a Samsung Galaxy S6 Active running Android 7.0.
TomTom Sports is version 10.0.9
They used to work well, together, and I learned to wear my watch regularly to get phone notifications. It stopped working last month, after an update, and I believe the update is the reason for the current error. (I had the exact date in my original post, before the community reset to 19 Dec 2018.)
Notifications will work if I forget the watch and re-pair the devices. After a short time, though (less than an hour, I think), notifications will stop working. In the Sports app on my phone, "All Day heart rate" and "Phone notifications" becomes grayed out and I cannot turn them back on.
Probably related: the Sports app sometimes freezes while syncing with my phone. It says "Tidying up" and shows 100% completed, but it won't go away. Closing and restarting the Sports app does not resolve the problem. I can turn off bluetooth and reconnect the devices; this has temporarily resolved the problem in some cases but not every time.
Looking forward to an eventual resolution. For now, I'd be satisfied if someone could just acknowledge the problem.