Trucker 6000 national road speed limits issue for 7.5 ton truck (max 11 ton gross train weight)
Now I drive a truck and bought a truck satnav which is the correct thing to do tomtom need to adjust the algorithm to allow it to adjust the max speed warnings from a 7.5t truck and an 40t truck. If I wanted the route choices if I set it to van I would have just bough the all singing and dancing much cheaper car satnav rather than a truck satnav that isn't fit for purpose.
Any advice on how I best get my point across, This was my first attempt to explaining the issue to TomTom Support;
"Hi at the weekend past was the first occasion I had to use my new device with my 7.5t lorry, which after selecting truck inputting the length width height and overall weight and axle weight of my lorry.
The unit although seemed to hesitate and was slow to change menus it worked well their are some fantastic features I wasn't aware of in particular to average speed camera zones.
Now I'll jump straight to my complaint despite having entered my vehicle details as stated above for a 7.5ton lorry it displayed the speed limits on the roads for vehicles over 7.5t which also explains the issues I had with timings which I arrived at some locations for earlier than expected due to traveling on single carriageways more than dual and motorways while I also had the max vehicle speed set to 50 due to it being a older vehicle and my preference.
Why does the unit not understand their is a difference in vehicle speeds for vehicles 7.5ton and below to those above 7.5ton this must be an issue with the software which needs addressing urgently so the route choice and timings are more accurate. If this is suppose to be able to route me according to weight height and length etc the basic difference of a 7.5t lorry and for those above speed wise should be a doddle. I couldn't believe my eyes when I saw this I even tried entering the vehicles as 7 ton to see if that made a difference but it didn't what is going on? when will this issue be rectified? Otherwise this makes the unit not really fit for purpose does it, don't even think of suggesting I set it to van as the routing choice do not suit a vehicle of mines size and I don't wish to add lots of waypoint as I did with my previous car TomTom hence why I bought a trucker version this time fully expecting it to be up to the job and fit for purpose. Needless to say I'm very disappointed on that front."