My device keeps switching on and off. — TomTom Community

My device keeps switching on and off.

My Tom Tom go Live 825 keeps turning itself on and then off, leaving a grey screen. It then switches on and off all the time. Any ideas?


  • dhndhn Posts: 33,152 Superusers
    Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds.

    Also, is the device connected to a power source when this happens?
  • brianrussbrianruss Posts: 6 [Apprentice Traveler]
    I have tried the reset as per the tomtom info, but it hasn't sorted out the probem. I have tried it connected to a power source and without, but no difference.
  • dhndhn Posts: 33,152 Superusers
    May be a faulty battery........
  • NiallNiall Posts: 10,542 Superuser

    You can get a replacement battery for $23.95 +P&P from go 825 live.htm

    To install it see the how to video
    Help others identify useful content :-
    If someone posted something that was helpful? Click the Like button 👍
    If someone answered the question you asked? Answer Yes to "Did this answer the question? Yes · No"
Sign In or Register to comment.

Who's Online15

15 Guests