I have lost the touch screen sensitivity at only the top two text widths on the screen

Leonardo22 Registered Users Posts: 1
New Traveler
I cant proceed to put in any address's because the top line is un clickable. All the lines bit the very bottom and right side are a little off, but the top is unusable. Tried resetting to factory, didn't work. This also happened to my last Tom Tom GPS device. BAD BAD!!!!!