Last maps for Start 20 (AY)?

tumbaumba
tumbaumba Registered Users Posts: 1
New Traveler
My device has Europe maps v.955.6815 and App v.12.071. It's still not discontinued and I have lifetime maps update available but I'm not offered any other updates. So Am I stuck in my versions?

Comments

  • Niall
    Niall Posts: 11,130
    Superuser
    @tumbaumba

    Check with Customer Services the status of your subscription(s)


    :flag_cz: Ceská Republika
    +420 23 90 00 491
    pondelí-pátek 09:00-17:30
  • lampard
    lampard Administrators Posts: 6,004
    Moderator
    Hi tumbaumba,

    Welcome to the Community!

    I can see that your device has Europe - Lifetime Maps subscription on it. Also, there are several updates waiting for you to download in MyDrive Connect which includes Navcore 12.074, Europe 10.20 map and GPSfix.

    Please follow the steps in the link here after making a soft reset on your device.
    Note: Whenever more than 1 updates are offered by MyDrive, then please update these 1 at a time, not all together. Even if the download or installation appears to stop or freeze, keep it connected for 4 hours, then check if the download has been completed.

    Cheers, lampard