downloading free lifetime maps — TomTom Community

downloading free lifetime maps

I have had my tomtom start 60 for many years and I thought it was great, but recently it keeps giving me a message I've not updated maps for 500+ months!

I recently bought a new laptop and asked my son to help me set everything up, one of those was TomTomMyDrive; this was what I was using to update my device but when I kept seeing the message I'd not updated maps, I asked my son to look at it for me.

He seems to think the updates were only for software and I had to go to store to get the lifetime map updates; he found the store and lifetime maps but it wasn't active so we couldn't download the maps!

Can anyone help me, I've tried ringing TomTom but unless you have a fairly new device they only give a message to get on-line support. I did hope for a 'live chat' with TomTom but can only find this forum.

Comments

  • dhndhn Posts: 33,245 Superusers
    Call support again but do NOT provide a model when prompted in order for a live agent to respond.

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