TomTom- No GPS Signal 2019 | Week Number Roll-Over | TIMER Reset 00.00 | Error-"You cannot use this map"

https://discussions.tomtom.com/en/discussion/1112782/tomtom-no-gps-signal-2019#latest

Backup's on computer

On my computer I have in the directory "Tom Tom -> HOME -> Backup -> Carminat Tom Tom" backup 01 upto Backup 26 with a total use of 75,5 GB.

Question 1 : What can I delete of all these back-ups'?

Question 2: Can anyone tell my how I can make contact directly with a Tom Tom support member (by email or phone) to discuss this issue incl. my change of Maps of Europe, etc.?

Thanks for your answers.
Donald

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