GO WiFi -PREMIUM/ ESSENTIAL/ BASIC/ CAMPER/ PROFESSIONAL/ VIA 53

English Voice- Add computer voice

ShohrabShohrab Posts: 4 [Neophyte Traveler]
edited January 31 in GO WiFi -PREMIUM/ ESSENTIAL/ BASIC/ CAMPER/ PROFESSIONAL/ VIA 53
Hello,

I bought TomTom Go 520 wifi today. Unfortunately it doesn't have English voice.

I have already registered my device


Could you please add English language to the map of my device?

Thanks in advance.

Best Regards,
Shohrab Uddin
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  • YamFazManYamFazMan Posts: 14,795 Superusers
    edited March 23
    Hi
    @Shohrab

    Phone Tomtom Support

    Deutschland
    069 663 08 012
    Mo: 09:00 - 17:30
    Di - Fr: 09:00 - 16:30

    Maybe one of the Moderators will pick up your request in the morning
    P.S... This is a public forum, I would remove the devices serial Number from your post

    ATB YFM
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  • ShohrabShohrab Posts: 4 [Neophyte Traveler]
    Hi YFM

    I removed the serial number. Thanks for the hint.

    Best Regards,
    Shohrab
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  • VikramKVikramK Posts: 7,781 TomTom Moderator
    Hi @Shohrab

    Added two computer voices- Malcolm and Serena to your account.

    You can download these when the device is connected to a WiFi internet connection.

    Regards
    Vikram
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  • ShohrabShohrab Posts: 4 [Neophyte Traveler]
    Hi Vikramk,

    Thank you for your support. I managed to download Malcolm and Serena. But now how can I use them?

    If I choose English language it is still saying "Road name and direction will not be read in loud if you choose this language......."

    Best Regards,
    Shohrab
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  • NiallNiall Posts: 10,551 Superuser
    @Shohrab

    See page 122 of the manual http://download.tomtom.com/open/manuals/gox20x/refman/TomTom-GO-EU-RG-en-gb.pdf
    Select Settings in the Main Menu, then select Voices.
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  • ShohrabShohrab Posts: 4 [Neophyte Traveler]
    Thanks. It worked.
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  • NiallNiall Posts: 10,551 Superuser
    @Shohrab

    Glad that was helpful ;)
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  • DaniulDaniul Posts: 5 [Apprentice Seeker]
    Greetings to all in the community. I am brand new to this forum. Just bought TOMTOM GO 6200 in Switzerland. I have following two issues and needs help please:
    1. Voice command- it does not work if i choose to have English as the display language
    2. Street name said aloud- it does not read the street name aloud because it does not have E
    3. nglish computer voice.
    I saw VikramK has been helping other to get English computer voices. Grateful for help on this as well as if possible for the voice command.

    Many thanks.
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  • lampardlampard Posts: 4,019 TomTom Moderator
    Hi Daniul,

    See my reply here: https://en.discussions.tomtom.com/go-wi-fi-6200-5200-620-520-52-professional-via-53-go-camper-go-basic-482/english-computer-voice-not-available-1037208/index1.html#post1225688

    Cheers, lampard
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  • ctostctost Posts: 2 [Apprentice Traveler]
    Hi! How can i get american english computer voice for my TomTom?
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  • VikramKVikramK Posts: 7,781 TomTom Moderator
    Hi @ctost

    Added 'Samantha' US computer voice to your account.

    Please download it when connected to a WiFi internet connection.

    Regards
    Vikram
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  • ctostctost Posts: 2 [Apprentice Traveler]
    Thank you!
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  • rannyjohnsrannyjohns Posts: 1 [Apprentice Traveler]
    Thanks do much now I get Added two computer voices- Malcolm and Serena to your account, this is more valuable to me, here I also get Error code 0xc00000e9 that make your problem solved.
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  • ArianaDamonArianaDamon Posts: 1 [Apprentice Traveler]
    1. Voice command- it does not work if i choose to have English as the display language
    2. Street name said aloud- it does not read the street name aloud because it does not have E
    3. English computer voice.
    4. check thee solution at 0xc00000e9 and get the help.
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  • NiallNiall Posts: 10,551 Superuser
    @ArianaDamon

    You should be using the voice "Samantha" in the US
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  • ValentinaJacobValentinaJacob Posts: 2 [Apprentice Traveler]
    Greetings to all in the community. I am brand new to this forum. Just bought TOMTOM GO 6200 in United States. I have following two issues and needs help please give me the one is I m getting the printer issue printer offline windows 10 and you can see it here .
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  • ValentinaJacobValentinaJacob Posts: 2 [Apprentice Traveler]
    Greetings to all in the community. I am brand new to this forum. Just bought TOMTOM GO 6200 in United States. I have following two issues and needs help please give me the one is I m getting the printer issue printer offline windows 10 and you can see it here .
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  • yaronmyaronm Posts: 2 [Apprentice Traveler]
    Hello,

    I bought a GO 620 today, I need a voice control in english (both UK and US).

    regards.
    yaron
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  • NiallNiall Posts: 10,551 Superuser
    @VikramK @yaronm

    Vikram can you add "Samantha" "Tom" "Serena" and "Malcolm" to Yaron's account
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  • VikramKVikramK Posts: 7,781 TomTom Moderator
    Hi @yaronm

    All four voices added, please download them when the device is connected to a WiFi internet connection.

    Regards
    Vikram :)
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  • yaronmyaronm Posts: 2 [Apprentice Traveler]
    thank you very much
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  • Gobie8791Gobie8791 Posts: 4 [Apprentice Traveler]
    Greetings to all in the community. I am new to this forum.

    I bought my tomtom 5200 device in Germany, we have set the language to english but there is no voice to read aloud street names etc.

    i am not worried about voice control just street names.

    which ones do i need to get

    thanks in advaned
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  • dhndhn Posts: 33,188 Superusers
    Call support to add 'Malcolm' and 'Serena' to your account.

    :flag_de:Deutschland
    069 6680 0915
    Mo: 09:00 - 17:30
    Di - Fr: 09:00 - 16:30
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  • AMBKAMBK Posts: 1 [Apprentice Traveler]
    Hello @VikramK pleaseeee help!!! How is this possible??? I have spent a whole day trying to sort this out, I am in dire need of help to get an English voice instructions to my GPS, this will save my life.... please advise any info that I can supply you so you can assist me further as you may have done above...any assistance would be highly appreciated...thank you very much! :)
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  • VikramKVikramK Posts: 7,781 TomTom Moderator
    Hi AMBK

    I don't find a device linked to your account.

    Could you PM me the serial number of your device please?

    Regards
    Vikram
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