Update kills TomTom Start 25 — TomTom Community

Update kills TomTom Start 25

Just more than 2 years ago, I bought Tomtom Start 25. I thought that it would be good to update the thing after 12 years. Suddenly I discover that no service or any support is available on my device. Even my mobile phone has longer warranty!!! Worst thing however: I tried to run the updates via Tomtom-connect, and this ruined my device: no maps anymore. I can throw the Tomtom into the garbage.
Thank you TomTom!
I don't think I will ever buy anything from you again (and I was a loyal customer so far).
Or is there a way to get my maps back, even it is the old ones.

Comments

  • dhndhn Posts: 33,301
    Superusers
    Call support for clarification. Don't mention the model type when prompted in order for a live agent to respond:

    :flag_nl: Nederland (Holland)
    020 850 1022
    Maandag t/m vrijdag : 09:00 tot 17:30
  • Update kills my TomtomUpdate kills my Tomtom Posts: 3 [Apprentice Traveler]
    Thank you, I will give it a try
  • Update kills my TomtomUpdate kills my Tomtom Posts: 3 [Apprentice Traveler]
    Very nice guy helped me on the phone. Problem solved
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