Comments

• [Gelöschter Benutzer] Posts: 5,321 [Supreme Trailblazer]

  November 2018

  C
  https://en.discussions.tomtom.com/news-and-announcements-37/end-of-life-device-with-lifetime-maps-1032484

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• YamFazMan Posts: 18,699
  Superusers

  November 2018

  H
  @blogbert
  
  Tomtoms Lifetime Maps T&Cs... Have never meant 'Your Lifetime'
  [h3]See... What are Lifetime Services?[/h3]https://uk.support.tomtom.com/app/content/name/Lifetime/page/4
  
  Surely £240 is still a better deal than £290 ???
  
  ATB YFM

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• blogbert Posts: 3 [Apprentice Traveler]

  November 2018

  So I buy an expensive piece of tec only to have it go obsolete after a few years. If anything, £50 for the new unit would be a fair price and fair compensation considering all ... nevertheless, I'm still left out of pocket but with a lovely colorful paperweight.
  
  Not impressed. At £240, TomTom are still more than covering the cost of the replacement unit. I would go as far to say that this is just another income stream strategy for them.

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• YamFazMan Posts: 18,699
  Superusers

  November 2018

  Hi
  @blogbert
  
  My iPhone3, iPhone4 and iPad3 are more or less dead in the water as pieces of useful technology, my iPhone5 is going that way (I'm Running iOS 10 I Can't install iOS11) Many Apps are now demanding iOS11
  I don't see Apple giving me freebie Upgrades to new models ???
  
  ATB YFM

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• blogbert Posts: 3 [Apprentice Traveler]

  November 2018

  That's fascinating but hardly the point. I bought this kit with the supposed guarantee and security of lifetime updates... updates that I cannot now access because their piece of **it doesn't have capacity or the platform capable of running them. So, the original sales promise/contract has been broken. Wouldn't it have been a good idea on their part to provide an alternative (maybe not so whizz-bang) for these older units?
  
  I don't every remember seeing iPhone making any such promises. Correct me if I'm wrong.

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• YamFazMan Posts: 18,699
  Superusers

  November 2018

  Hi
  @blogbert
  

  blogbert wrote:

  I bought this kit with the supposed guarantee and security of lifetime updates...

  Lifetime Maps have never been your Natural Life, you just made an assumption and didn't read the T&Cs
  
  Tomtom EOL (End of Life)
  Tomtom have already stated that Lifetime Maps and any Existing Map Subscriptions will be honoured
  
  See VikramK Post (TomTom Staff) Here....
  https://en.discussions.tomtom.com/news-and-announcements-37/end-of-life-device-with-lifetime-maps-1032484/index1.html#post1207861
  ________________________________
  
  [h3]If you have Lifetime Maps or an existing Map Subscriptions[/h3][h3]Call Tomtom Support...[/h3]
  :flag_gb: United Kingdom
  02079 490 132
  Monday - Friday: 9:00 a.m. to 5:30 p.m.
  
  When calling....
  Tomtom are monitoring Eol support by an Auto Response Phone System
  When prompted DO NOT provide your Tomtom model information... Wait for a live agent to respond
  
  Bye YFM

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