TT has never taken charge well and not charging at all now

AnnieG10 Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
Just over a year old; Tom Tom has never charged well; don't know whether it is the charger (which is loose) or the watch itself.
Is there anyway of finding out?


  • tfarabaugh
    tfarabaugh Posts: 16,948
    Is there any damage to the pins in the charger or the contacts on the watch? If any of the pins are bent or deformed straighten them out with a pin and make sure the contacts on the back of the watch are free of tarnish or grime. Also make sure it is fully snapped into the cradle. You should contact Support to replace it in any case. To get in touch with Customer Support, choose Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Email Us or Chat (there is no longer phone support available for watches).

    I hope this helps answer your question. If so, please mark it as a solution so others can look for it if they have the same question.