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I have just recently had my TT6100 replaced underwarrenty, now I find my TomTom Traffic has stopped working, i.e. I get message saying My subscription expired on 04/10/2018. As far as I was laid to believe this service was Life Time on the TT6100, so why is it telling me it has expired ?? Thanks
Hi Niall, I have just noticed something rather odd.
My old TomTom6100 which was supposed to be replaced under warranty has not been replaced with a TomTom6100 but with a TomTom6000.
I was just checking the paper work which came back with the replacement and it says replaced a 6000. i had better go back to them.
Comments
Superuser
Contact Customer service to sort out your subscription(s) maybe they forgot to transfer traffic details
:flag_gb: United Kingdom
02079 490 132
Monday - Friday: 9:00 a.m. to 5:30 p.m.
Best regards
Bill
Superuser
Glad that was helpful
Hopefully you traffic subscription will be up and running in a few minutes
My old TomTom6100 which was supposed to be replaced under warranty has not been replaced with a TomTom6100 but with a TomTom6000.
I was just checking the paper work which came back with the replacement and it says replaced a 6000. i had better go back to them.
Superuser
"QQ">GO 6000 / 6100, 8GB + micro-SDHC, MyDrive Connect NAV4
So they may be the same, but check that all your subscriptions have been transferred and are lifetime
Best regards
Bill