Speed cameras & POI download

heinew
heinew Registered Users Posts: 1
New Traveler
edited January 2019 in TomTom Services
I have lifetime upgrade for maps, traffic, speed cameras , point of interest… but I can only download my lifetime maps. I try to download speed cameras but it is not highlighted ..
can you help and tell me what I have to do?
thanks heinew

Comments

  • Niall
    Niall Posts: 11,150
    Superuser
    @heinew

    Contact Customer Services to check the status of your subscriptions


    :flag_ca: Canada (en)
    +1 877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

    :flag_ca: Canada (fr)
    +1 888 301 0690
    lundi-vendredi: 06h00-11h30 EDT
  • dhn
    dhn Posts: 33,391
     Superuser
    @heinew

    When you call, do NOT provide a model when prompted in order for a live agent to come on line. Further, I suspect you have a model with lifetime maps only, not speed cameras, which is why they are not being offered.

    But call the number Niall provided to confirm one way or another.