go live 820 getting very hot and will not turn on — TomTom Community

go live 820 getting very hot and will not turn on

My Go Live 820 device suddenly turned off mid journey today, and will not turn on again. The usb cable I am using is plugged into a cigarette lighter socket via an adapter The same cable and adapter still power up my dash cam ok, so I don't think they are causing the problem. When it happened I noticed that the case of the sat nav seemed quite hot to touch. By the time I got home it had cooled down, so I tried connecting it to my computer via the usb cable, but the case started to warm up again so I unplugged it again. Has anyone else had this problem and been able to cure it?
Many thanks for any comments.
Alan

Comments

  • dhndhn Posts: 33,311
    Superusers
    Might be a sign the battery is faulty.
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