My watch is fully charged, but has lines over the screen

Doug Mead
Doug Mead Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
I have performed factory reset and fully charged my watch, but it either has a blank screen or lines horizontal lines across the screen


  • lampard
    lampard Administrators Posts: 6,008
    Hi Doug Mead,

    Welcome to the Community!

    Please get in touch with our customer support and they'll be able to help you further with this. You can click 'Contact Us' option at the bottom of this page to Phone/Email them.

    Cheers, lampard
  • Daaniel
    Daaniel Registered Users Posts: 2
    New Traveler
    I have the same problems with my Golfer watch.
    I received a useless email answer until now
  • Regal33
    Regal33 Registered Users Posts: 2
    New Seeker
    My watch has worked fine until today when I got white lines across all screens. Help.
  • Regal33
    Regal33 Registered Users Posts: 2
    New Seeker
    How do I reset the watch?
  • tfarabaugh
    tfarabaugh Posts: 16,953
    edited September 2020
    Plug it into your computer with Sports Connect running and select factory reset.
  • Axelaf
    Axelaf Registered Users Posts: 9
    Master Traveler
    Just an update, I swapped the inside of my golfer 2 into my runner 2 (which I bought for £15) just 4 screws keeping the circuit boards in place and my golfer 2 is now back from the dead and the screen image is perfect on every screen. It was really easy to do just need some micro/watch screwdrivers.
    Hope this helps my fellow golfers.