Cant link or update newly bought "used" car navigation

kenneth1006 Registered Users Posts: 2
Apprentice Seeker
edited January 2019 in Built in car navigation
I bought a used car (Renault grand scenic lll, 2013)
I tried to link my tomtom carminat live sd-card to my user in the program tomtom-home.

When i get the option of linkin this device to my account i doesn't get an option to continue. The only thing I can do is to hit "Change" to link to another account.

Have anyone experienced this before?



  • VikramK
    VikramK Administrators Posts: 14,710
    Hi kenneth1006

    Welcome to the community :)

    Voice has been added to your account, it should be available for download in TomTom HOME.

  • Troubadix12
    Troubadix12 Registered Users Posts: 2,034
    Revered Voyager
    HI kenneth1006,

    welcome to the TomTom-Community :)

    Have you ever registered another TomTom-Device to the account that you would register the Carminat?


  • kenneth1006
    kenneth1006 Registered Users Posts: 2
    Apprentice Seeker
    I have a Tom Tom watch which is connected.
  • ib3322
    ib3322 Registered Users Posts: 2
    Apprentice Traveler
    during the day I can not make payment. from your site to the bank does not even go information for payment. do something. wrote in support. but to sense. stupid people don't know anything. I want to pay and money is not written off.
    Service 0.

    ba836f53-38f2-4503-accf-3441a89a6621.jpgthat I just did not try. The company does not need money? they don't care about their users. How can you complicate the purchase of goods.

    Mod edit: Image edited to remove email address. Please don't post private or personal information on a public forum. Thanks