Watch Battery will not last

sammee
Registered Users Posts: 2 
New Traveler

New Traveler
Hi I have a TomTom watch and I ran a half marathon on sunday, It was fully charged when I started - it ran out at 11 miles. Can I replace the battery?If so how much and how do I do it?
Kind regards
Sam Jamison
Kind regards
Sam Jamison
0
Comments
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No you cannot, it is not user replaceable and TT does not offer this service. You can try cracking open the case (voiding the waterproofing and warranty) and replacing it yourself, but I would not recommend it. I would first try a factory reset and then a roll back to the prior firmware at the link below (the latest update causes battery drain issues.
https://en.discussions.tomtom.com/spark-and-spark-3-runner-2-and-runner-3-473/unable-to-pair-sync-after-update-to-firmware-v1-7-53-runner-and-spark-watch-series-1030088
I hope this helps answer your question. If so, please mark it as a solution so others can look for it if they have the same question.0