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My observation:
TomTom has disabled the reporting option for minor roads. Tested on at least 10 locations in the city: "White" streets can not be reported as blocked, but colored very well.
Also in rural areas, white roads can not be blocked.
By the way, all tested sites are actually blocked, but TomTom does not know them or ignores them.
Mm, not only minor roads it seems. This road (51.440489, 5.479911) is a major road in the city center, and I also get the 'Report failed' message there. It's a colored road, not a white one.
It’s pretty silly, a new roundabout has been installed next street to me for several months already and this pathetic reporting tool did not allow me to report the new change to the map
It’s pretty silly, a new roundabout has been installed next street to me for several months already and this pathetic reporting tool did not allow me to report the new change to the map
How do you mean it's not possible to report the roundabout? Do you get an error message? You could also try using the 'Other' category perhaps.
Comments
Superusers
:flag_it: Italia
0245281004
lunedì-venerdì: ore 09:00-17:30 CET
TomTom has disabled the reporting option for minor roads. Tested on at least 10 locations in the city:
"White" streets can not be reported as blocked, but colored very well.
Also in rural areas, white roads can not be blocked.
By the way, all tested sites are actually blocked, but TomTom does not know them or ignores them.
Superusers
I got an update from the team, that a fix is in testing phase now, so I am hoping it gets deployed to production soon.
Regards
Vikram
Unbelievable.
Superusers
We have deployed a fix for this, so the error should not come up again.
In case you still see something not going through please let me know so I can feed this back..
Regards
Vikram
Superusers
How do you mean it's not possible to report the roundabout? Do you get an error message? You could also try using the 'Other' category perhaps.