Conecting my tomtom to the computer

luciachambal
luciachambal Registered Users Posts: 2
Apprentice Seeker
edited January 24 in TomTom Sports
I use a tomtom spark cardio and sudenly its not conecting to my computer (Macbook pro).

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,949
     Superuser
    Is there any damage to the pins in the charger or the contacts on the watch? If any of the pins are bent or deformed straighten them out with a pin and make sure the contacts on the back of the watch are free of tarnish or grime. Also make sure it is fully snapped into the cradle. You may want to call Support and see about getting a replacement.

    I hope this helps answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • luciachambal
    luciachambal Registered Users Posts: 2
    Apprentice Seeker
    i can charge it normally at the computer.