Phone numbers to contact customer support - Page 2 — TomTom Community

Phone numbers to contact customer support



  • NiallNiall Posts: 10,580 Superuser
    Just updated them again - [color]changes in green[/color]
    • Cleared all old colour highlights
    • Minor changes to Portugal, Singapore, and Turkey opening times
  • NiallNiall Posts: 10,580 Superuser
    Just updated them again - changes in red
    • Minor changes to België, Brazil, Canada (en), Japan, Nederland (Holland), Turkey, and USA opening times
  • BlacksugarBlacksugar Posts: 2 [Apprentice Traveler]
    Niall wrote:
    Due to changes in South American offices number have been updated.
    Also "it is advised that Spanish speaking Latin Americans to use the Mexican office to get support".

    Sorry, just called in Mexico. Tom Tom does not offer support by phone anymore. Go to the page they suggest. What a bad customer service. Really!
  • NiallNiall Posts: 10,580 Superuser

    Think you will find that
    "Estamos experimentando dificultades en nuestro Sistema telefónico. Estamos investigando la incidencia urgentemente. Disculpe las molestias."
    "We are experiencing difficulties in our Telephone System. We are investigating the incidence urgently. Sorry for the inconvenience."

    So try again later :)
  • NiallNiall Posts: 10,580 Superuser
    Just updated them again - changes in orange

    • Loss of Argentina, Chile, Mexico, and Turkey
    • Denmark and Norway take a 1 hour lunch break
    • Poland changed hours for weekdays other than Monday
    • Netherlands reverted back to 9:00 - 17:00 for all weekdays

    Seems TomTom have pulled out of supplying phone services in South America so have edited list appropriately
  • YamFazManYamFazMan Posts: 15,236 Superusers
    Hi Niall

    Thank you

  • NiallNiall Posts: 10,580 Superuser
    Deleted, see below
  • NiallNiall Posts: 10,580 Superuser
    Just updated them again changes in blue

    • Numbers changed for Germany, Spain, France, Italy, Netherlands, UK
    • Denmark, Finland & India have gone to "Chat"only
    • New Zealand change hours
    there are still a few outstanding changes that need conformation by @VikramK with regards to Estonia, Indonesia, Ireland & Morocco
  • NiallNiall Posts: 10,580 Superuser
    Have updated the list with changes in red
    but the BBCode seems to be not working properly :(
    Countries that have change numbers -
    • Deutschland
    • España (Spain)
    • France
    • Italia
    • New Zealand
    • United Kingdom

    Countries with changes hours -
    • Danmark
    • New Zealand
    • Polska (Poland)
    • Suomi (Finland)
    • United States

    Countries that are chat only-
    • Danmark
    • Ceská Republika
    • Norge (Norway)
    • Suomi (Finland)
    • Sverige (Sweden)

    Countries that are email only-
    • Japan
    • Korea
    • México
    • Russia

    Countries with no help but the forum -
    • Argentina
    • Chile
  • NiallNiall Posts: 10,580 Superuser
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