Multisport- Waterproofing Failure

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Comments

  • PeeJayJeePeeJayJee Posts: 1 [Apprentice Traveler]
    Unfortunately I have to add myself to the list of people having this problem. I have had my multi sport for two and a half years with no problems. I mostly used it for cycling and running. Just this summer I tried it for swimming. As soon as I was out of the water the button interface failed to work. Since then the watch face clouds up and while I can recharge the battery I can't reset the time so it appears to be quite useless now. Like DJack58 I checked the water resistance value of 5ATM and it should be water resistant up to 50 meters under 'static' conditions. Falling into water while water-skiing could understandably put the seals under more pressure than 5ATM. In my case however I was simply swimming on the surface of the water. Technical explanations and marketing excuses aside the TT Multi-sport appears from the experience shared here to be unsuitable, or at least at high risk of failure, when used for the activities it is designed. Better to shop around for something more robust, particularly if you are a tri-athlete or use a device for cross-training.
  • joselinuxjoselinux Posts: 1 [Apprentice Traveler]
    Another one in the same situation. Two weeks ago, with a Multisports Cardio that I had for three years, I went swimming and that was the end of my watch. I heard a beep when I was swimming, but I didn't pay attention to it. When I was out of the water, the clock was on, not the activity, and the buttons weren't responding. I tried the hard reset (hold down button and put it in the tray), and also let it run out of battery, but to no avail. If you have this watch, you'd better not swim with it.
  • Chris0302Chris0302 Posts: 1 [Apprentice Traveler]
    I had exactly the same problem. The Multisport was great while I was using it running and cycling (nearly 2 years), but after I injured a hip and started using it for swimming, it died within a week. It’s clearly not a well made product and the waterproofing is bad. I’m not the sort of person who jumps on these forums - I only stumbled across this one because the hip is fixed now and I want to know if there is a later version of multi-sport that IS waterproof since I plan to mix running and swimming - I guess not judging from the defensive time of the company moderators. I guess I will have to look elsewhere
  • tfarabaughtfarabaugh Posts: 15,726 Superusers
    Chris0302 wrote:
    I had exactly the same problem. The Multisport was great while I was using it running and cycling (nearly 2 years), but after I injured a hip and started using it for swimming, it died within a week. It’s clearly not a well made product and the waterproofing is bad. I’m not the sort of person who jumps on these forums - I only stumbled across this one because the hip is fixed now and I want to know if there is a later version of multi-sport that IS waterproof since I plan to mix running and swimming - I guess not judging from the defensive time of the company moderators. I guess I will have to look elsewhere
    TomTom went out of business in the wearables market nine months ang and stopped producing new devices. You should go with another brand that is still active in the market.
  • SMDBSMDB Posts: 1 [Apprentice Traveler]
    Ok so this thread is very worrying.
    I have just been for a short dip in an outdoor pool, literally in and out to cool down.
    I was wearing my TT cardio watch. I have never worn it whilst swimming or bathing before.
    I didn’t press any buttons whilst in the pool.
    Now I see that the button is not working at all, and the watch no longer charges.
    I have left the watch in a warm dry place in the hope that any moisture inside the watch will evaporate. Failing that, I am not hopeful of a happy outcome reading the items on this thread.

    Any one manage to recover their watch after such a failure?
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