Device will not start up- GO 2535

Device will not start up without external power.

Comments

  • YamFazManYamFazMan Posts: 14,507 Superusers
    Hi
    @DJ9470

    Charge the device for at least 3hours, preferably on a Mains USB charger
    _________________________

    When the device is In use they are designed to be always connected to a power supply
    The Tomtom supplied Power Adapter is rated at 5Volts 1.2Amps
    Even after you have recharged the device externally via a mains charger, when in use in the vehicle, they will still require being connected to a Tomtom supplied Power Adapter (Or a proven suitable 3rd party Power adapter)
    __________________________

    Do NOT attach them to a dashboard USB port in your vehicle as they normally only supply 500mAmp (0.5Amp) and are for data transfer and not supplying power... A dashboard USB port can also fool a NAV4 Device into entering 'Updating Mode' and display the Connected to your Computer splash screen

    Using a NONE Tomtom 3rd party underpowered or a mismatched cigarette lighter adapter/charger can cause a low battery charge problems

    ATB YFM
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  • DJ9470DJ9470 Posts: 4 [Apprentice Traveler]
    Answered.
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