Rider 550 USA Map — TomTom Community

Rider 550 USA Map

KTM72KTM72 Posts: 2 [Apprentice Traveler]
edited January 2019 in RIDER
I just received a rider 550 which is evidently set for Europe. How do I get USA maps for it? I see no option to download a USA map in the maps menu.

Comments

  • YamFazManYamFazMan Posts: 17,765
    Superusers
    Hi
    @KTM72

    Have you registered the device using MyDrive Connect
    Here... www.tomtom.com/getstarted

    Contact Customer Services on Monday
    Ask them to add the map(s) that you want to your account

    :flag_us: United States
    877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

    ATB YFM
  • NiallNiall Posts: 10,821
    Superuser
    @KTM72

    See pages 165/6 of the manual http://download.tomtom.com/open/manuals/Rider_Wi-Fi/refman/TomTom-RIDER-US-UM-en-us.pdf
    Adding a map

    Select Add a map to see a list of all the maps that are available for download. These maps are sorted by continent.
    Select the map you want to install, then tap Download.
    If a memory card formatted for TomTom maps is installed in your TomTom Rider, you are asked where to install the map.
    Note: The available space indication is from the location that has the most free space available.
    After you have chosen where to install the map, downloading starts
  • KTM72KTM72 Posts: 2 [Apprentice Traveler]
    YamFazMan wrote:
    Hi
    @KTM72

    Have you registered the device using MyDrive ConnectHere... www.tomtom.com/getstarted

    Contact Customer Services on Monday
    Ask them to add the map(s) that you want to your account

    :flag_us: United States
    877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

    ATB YFM

    Looks like a call on Monday then, I have connected the device to my account already and scoured the users handbook a few times already.

    Niall, there was no option for North America available for installation in that menu.
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